Returns

Returns

You have 7 calendar days to return a misprinted or damaged item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. To return an item, contact us and explain the issue with your order and attach any relevant images. Do not return until you contact us first.

Contact Us to Initiate a Return

Be sure to include your Order Number and images of your product, if damaged, in the email.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at info@theaychihuahuashop.com and we'll let you know what your next steps are.

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